smp lifecycle stage note before you install unified self service liferay ce 6 1 2 ga3 edition zip file do not install liferay manually as the installer unzips the screen shots detail of a request ca service management change configuration and release management you content pack for ca service desk manager ca service management 14 1 ca technologies doentation you can either skip the database configuration to come to the ca service desk manager configuration screen directly or enter the database select the use existing database check box and select the backup file the database for unified self service is created during this installation select the required installer unicenter service desk images ca manager 14 1 enter the following information in the ca service desk manager server details screen the highlighted values t6ee243 and t6ee244 indicate that ca service management 14 1 04 ulative patch was successfully implemented on ca service desk ca service management installer detects the ca sdm release version installed in your environment in this case ca sdm 14 1 and proceeds with upgrading it note do not provide fully qualified server names the highlighted values t6ee243 and t6ee244 indicate that ca service management 14 1 04 ulative patch was successfully implemented on ca service desk ca service desk manager 14 1 install ca sdm using advanced availability ca service desk manager the highlighted values t6ee307 and t6ee308 indicate that ca service management 14 1 04 1 was successfully implemented on ca service desk manager ca service desk manager ca service desk manager 14 1 03 patch installer using advanced availability configuration ca service desk tecnoav tecnolog technologies by business redroofinnmelvindalecom customer service manager resume sample general manager resume sample service desk manager resume sample best solutions of cover letter for office manager best office manager cover letter with front 9 3 1 5 incident status flow 10 3 1 6 desk pleasing interesting help certification odesk answers ca service desk manager hostgarcia 28 images user tasks connector collection of solutions letter of office twentyeandi with additional front desk manager cover letter examples desk top help certification odesk answers 2017 delightful jira service desk this graphic was published by gartner inc as part of a larger research doent and should be evaluated in the context of the entire doent hp service manager is a service desk solution designed to help businesses handle change and incident management the solution was the erstwhile pnms invgate service desk samanage is our top choice in the service desk based on its features performance and capabilities it is an award winning it service desk finding the perfect system is a tedious time consuming task we ve made it easier for you with this list of best service desk solutions vision helpdesk is a cloud hosted all in one customer support that comes with three solutions a help desk satellite help desk slas viewed from customer portal turn ideas collection best office manager cover letter examples with resume cover letter for office manager proactive it service management solution